Frequently Asked Questions

1. What is digital photo editing?

Digital photo editing is a means for modifying a photograph to look the way you want. It involves the use of specialized software to make changes to the photo. Virtually anything that can be imagined, can be done. For most photos, simple touchups are all that's needed - cropping, removing red-eye, straightening and adjusting the lighting. Other photos may require more work, such as removing a person from the background of your best vacation photo or editing out that pimple that showed up the night before a wedding.Top

2. What is a Montage?

A photo montage is a technique for creating an image from several other images. Pieces of each images are cut and assembled to create a montage. This techniques is especially useful when family photos are taken. It can be extremely difficult to get children and pets to sit still, and even more difficult to coax smiles and get everyone looking at the camera. By taking photos of each individual, we can put a group photo together digitally.Top

3. I don't have a digital camera, but still want my photos touched up. Can you help?

Yes. We can touch up prints of photos by scanning them first. Scanning is an extra service we offer, so ask us about pricing. We can also scan in negatives or slides and produce print quality image files. Finally, if you have a scanner, you can scan the images and send them to us.Top

4. I have a low quality photo I want enhanced. Can you make it look good?

We will make every effort to improve the photo. Photo restoration and enhancing is a process that can take a very poor photo and turn it into a great photo. Unfortunately, this isn't always possible. If you have a photo that is very low quality, send it to us and we will let you know what we think we can do and give you an estimate for the work.Top

5. What do you charge? Do you offer volume discounts?

We offer a Basic Editing service for $1 per photo, and a Premium Editing service for $2 per photo. Custom projects, such as panoramic stitching and photo montages will be quoted on a case by case basis, since the requirements may vary significantly. We do offer volume discounts on projects with more than 100 photos.Top

6. Your prices are a lot lower than other photo editors. How do you charge so little?

We started Crop and Color after years of editing photos as a hobby. It's something we enjoy and excel at. With the skill and proficiency we have gained, we have become extremely fast in editing photos. We also have very low overhead. The result is that we can charge much less than the $5, $10 or $20 per photo many companies charge.Top

7. What file formats do you accept?

We accept all file formats, including Raw, TIF, JPG, Photoshop, EPS, GIF and BMP. Top

8. How do I place an order?

Email us a description of your project and we will give you a quote and instructions for uploading the photos. Top
Email: designer@cropandcolor.com

9. How do I pay?

We accept payments through PayPal. Once we agree to work on a project, we will send you a bill through PayPal. You will be able to on the PayPal website. In this way, the security of the transaction is protected by PayPal - we will never see your credit card information. Top

10. How will you deliver the finished photos?

Our standard service will allow you to download the edited files. If you prefer, we offer alternative delivery methods (additional fees apply), including providing the photos on a CD or DVD, creating a slideshow on CD or DVD, providing prints and framing prints. Let us know what you want, and we will provide a quote. Top

11. How quickly will I get the finished edited files?

Our turnaround depends on our workload. If you have a deadline for when you need the completed work, let us know. We will tell if we can meet your deadline. Top

12. Do you work with professional photographers?

Yes. If you are a professional photographer with a large volume of work, we can supplement what you do in-house. We've done large projects involving editing hundreds or thousands of photos in a batch. If you have a need for large numbers of edits, let us know. We can provide volume discounts and can schedule work for evenings or weekends if you need a quick turnaround for a project. Top

13. Do you have a minimum order size?

Yes, we require a minimum transaction size of $10. This is a result of credit card processing fees. Top

14. How detailed do my instructions need to be?

One of our strengths is knowing what will look good. If you don't know what needs to be done, send us the photo and let us take a look. We'll give you our assessment of what should be changed. Top